We have implementation and training specialists in the leading CRM technologies, in particular the market leaders Microsoft CRM and. Our Oxford-based engineering team have years of specialist CRM implementation and support experience, across a wide range of CRM products, infrastructure options and associated technologies. We have staff who specialise in everything from initial strategy and business case development, requirements analysis and business process work, implementation, rollout and training. Our breadth of skills covers the whole range of requirements of a CRM implementation. All of our teams include highly experienced specialists in the fields of CRM and related technologies. Our senior CRM business consultants all have at least 10 years directly relevant experience and specialise in ensuring all projects are pragmatic, realistic and effectively scoped and delivered. We have extensive experience in Financial Services, Regulators, Membership Organisations, Pharmaceuticals, Energy, Utilities and Commercial Enterprises.Ĭantata is dedicated to providing the best possible advice and support. We work with some of the best known names in the UK. We use our expertise to work with organisations to resolve business issues in areas such as sales and e-commerce, contact and stakeholder management, case management, campaigns, knowledge management and process automation.
We can advise on both core analytical and operational CRM tools, associated technologies, and deployment options, including in-depth knowledge of various cloud based infrastructures such as Azure and AWS. We specialise in the use of the latest, commoditised, highly cost-effective CRM solutions (such as Microsoft Dynamics 365 CRM and ) and provide extensive collateral and “out of box” tools to reduce project timescales, cost and risk.
Our output ranges from initial strategy and business case development through to implementation and training. This means we can offer best in class advice. We are an employee-owned company, and are entirely independent of all CRM providers (and those from related technologies such as e-commerce, digital marketing, workflow and document management). Cantata is the UK’s leading independent CRM specialist, helping organisations get the most from customer and stakeholder management.
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